Where is my order?

When your order leaves our warehouses, we will send you an e-mail.

If you have selected click and collect, we will inform you by e-mail when your order is ready for collection. You have up to 7 days to collect your order.  Get in touch by email to arrange a pick up slot. Collect your order by presenting your ID document.

How can I exchange or return an item purchased online?

You have up to 14 days from reception of your order to exchange your item for another size or request a refund. In such cases, we recommend you to send the items by registered mail.

Items may be returned by post (or returned directly to the depot in Cotignac).

 You can return the items by post to the following address:

Au Soleil Boutique c/o Keenan

Ancien Chemin de Salernes



If you wish to return an item in person to the depot, please contact us in advance at ausoleilcotignac@gmail.com


Returns Conditions